Política de Privacidad

1. El alcance

This policy describes the personal data the Company collects about individuals, how it is processed, shared with third parties, and protected.

This Policy applies to information relating to an identified or identifiable natural person. A person is considered identifiable if they can be identified directly or through a combination with additional information we hold or can reasonably access.

1.3 La Política define el «tratamiento» como cualquier proceso que implique el uso o la recopilación de Datos Personales, incluyendo su gestión, estructuración y almacenamiento.

Our services are intended for a general audience and are not designed for use by anyone under the age of 18. We do not knowingly seek or collect information from individuals under 18, nor do we knowingly permit them to use our services. If we become aware that we have collected information from a minor, we will delete it as promptly as possible.

2. Qué datos personales tenemos sobre usted

2.1 When you access our services and channels or visit our website, we collect Personal Data. In certain cases, we may ask you to provide your Personal Data directly.

In other cases, we collect your Personal Data by analyzing how you use our Services or service channels, or by receiving your information from our external partners.

3. No es necesario revelar información personal

You are not required to provide us with any Personal Data. However, withholding certain Personal Data may prevent us from delivering our Services or granting you access to the website.

4. Qué datos personales recopilamos

The information we collect is non-personal and cannot be used to identify you.

4.3 Personal data you provide to us: any personal data you voluntarily share when connecting to a third-party online trading platform through us.

4.4 Personal information you provide directly to third-party platforms to facilitate transactions: this includes your full name, address, phone number, and email address.

5. Base jurídica y motivos del tratamiento de datos personales

The Company processes your personal data for the purposes described in this section, in accordance with the applicable legal basis for each purpose.

5.3 Contact us by email for more information about the processing carried out to protect legitimate interests.

5.4 Below is a list of the reasons and legal bases on which we may use the information you provide:

6. Transferencia de datos personales a terceros

The Company may also share Personal Data with third-party service providers, including hosting and storage providers, IP address data services, and user experience analytics platforms.

You may also ask us to share specific Personal Data about you with third-party trading platforms. In such cases, we will provide those platforms with the Personal Data you have supplied to us. Your Personal Data will be subject to each platform's respective privacy policy. Your Personal Data may be shared with multiple trading platforms.

6.3 The Company may share Personal Data with affiliated entities or business partners. This allows the Company to access resources needed to improve and enhance the products and services offered to its customers.

Where necessary to protect the rights or assets of third parties, the Company may disclose Personal Data to regulatory, local, or other official authorities.

We may also share your Personal Data with potential investors or acquirers, or with lenders to the Company or any other group company, in connection with such a transaction — including the transfer or sale of Company or group company assets — or as part of any merger, restructuring, consolidation, or bankruptcy involving the Company or any other group business.

7. Cookies y servicios de terceros

Third-party services — such as advertising networks and analytics providers — may operate on our website. These third parties may also use cookies or similar tracking technologies.

7.2 Cookies are small text files stored on your device when you visit the website. They collect information about your preferences and browsing habits to improve your experience, remember your settings, and personalize products and services relevant to you. Cookies are also used for statistical and analytical purposes.

7.3 Some cookies we use are session cookies. These are temporarily downloaded to your device and remain active only until you close your browser. Others are persistent cookies, which stay on your device for a set period after the browser is closed. Persistent cookies help the website recognize you as a returning user and allow you to navigate back to the site.

7.5 Please note that if this occurs, some or all features and functionality of the Website may not work as expected.

Online Tracking Notice: This service does not currently support Do Not Track signals.

8. Conservación de los datos personales

The Company will retain your Personal Data for as long as necessary to fulfill the purposes described in this Policy, or for longer periods where permitted by applicable laws, regulations, policies, or orders.

We will share your information with third-party trading platforms for 12 months. If you consent to continued sharing, we will extend this for a further 12 months.

8.3 We periodically review the Personal Data we hold to confirm it is no longer needed.

9. Transferencias internacionales

Su información personal puede ser transferida a otros países, lo que incluye la transmisión de sus datos personales a terceros países u organizaciones internacionales. La Compañía adopta todas las medidas necesarias para proteger sus datos personales y garantizar que los titulares puedan ejercer sus derechos y acceder a recursos legales efectivos.

9.3 The Company may provide information about the security measures it applies to protect your Personal Data when transferred to third countries or international organizations. To request this information, email: support@miravalorio.com

10. Seguridad de los datos personales

We have implemented appropriate technical and organizational measures to protect Personal Data against accidental or unlawful destruction, loss, or alteration.

We cannot guarantee that your Personal Data will be kept free from errors at all times. We are not liable for any intangible, incidental, or consequential damages arising from the use or disclosure of Personal Data — including any Personal Data disclosed due to transmission errors, unauthorized third-party access, or other causes beyond our control.

In certain circumstances, we may be legally required to share your Personal Data with third parties, such as public authorities. When this occurs, we have no control over how those third parties handle or protect your Personal Data.

10.4 Personal Data cannot be transmitted over the internet with complete security. The Company cannot guarantee the security of any Personal Data you send to us online.

11. Hipervínculos a sitios web de terceros

The website includes links to third-party sites and applications. These are not under the Company's supervision, and we are not responsible for how they collect or process personal data. This Policy does not apply to actions taken through those sites or applications.

11.2 When accessing any third-party websites or applications, review their privacy policies before using them. You should also be cautious about any Personal Data you share with them.

12. Modificaciones de esta Política

This Policy may be updated at any time. When changes are made, the revised version will be published on our website.

12.2 When significant changes are made to this Policy, we will notify you through appropriate channels and post a notice on our website.

12.3 Unless otherwise stated, any amendments take effect upon publication of the revised Policy.

13. Tus derechos

You have the right to request that we verify the accuracy of the Personal Data we collect about you, correct any errors, and delete any Personal Data we no longer need. You may also restrict the scope of processing applied to your personal information.

13.2 If you reside in the EEA, please refer to this page. These rights apply to the Personal Data you provide to us. To exercise your rights, send an email to the address below.

13.3 Right of Access You have the right to access your Personal Data that the Company processes. Upon request, the Company will provide one electronic copy of your Personal Data currently being processed and may charge a reasonable fee for any additional copies. Where requested, data will be made available in electronic format. The right of access must not infringe on the rights and freedoms of others. Where a request would prejudice the rights or freedoms of another person, the Company may refuse or limit its ability to fulfil that request.

13.4 Right to Rectification The Company has the right to correct inaccurate Personal Data. You have the right to request the completion of incomplete Personal Data concerning you, taking into account the purpose of the processing.

13.5 Right to Erasure The following grounds apply: (a) the Personal Data is no longer necessary for the purpose for which it was collected or processed; (b) you withdraw your consent and no legal basis for processing exists; (c) you object at any time, on grounds relating to your particular situation, to the processing of Personal Data concerning you where that processing is based on legitimate interests pursued by Us or by a third party; (e) the Personal Data has been processed unlawfully; or (f) the Personal Data must be erased to comply with a legal obligation of the company. This right does not apply where processing is necessary (a) to comply with a legal obligation under European Union law or the law of a Member State; or (b) to establish, exercise, or defend legal claims.

13.6 Restricciones del tratamiento Si tiene dudas sobre la exactitud de sus Datos Personales, puede solicitar a la Compañía que limite su tratamiento. En caso de que se apruebe dicha restricción, sus Datos Personales solo podrán conservarse con su consentimiento, para crear, ejercer o defender derechos legales, para proteger los derechos de otra persona física, o cuando exista una razón de interés público significativo en la Unión Europea o en un Estado miembro.

13.7 Right to Data Portability Where processing is carried out by automated means and is based on your consent or a contract to which you are a party, you have the right to receive the personal data you have provided to the Company. You may also request that your personal data be transferred directly to another controller, where technically feasible. Exercising your right to data portability does not affect your rights under the right to erasure. The right to data portability does not prejudice the rights or freedoms of third parties.

13.8 Right to Object You have the right to object at any time to the processing of your Personal Data where that processing is based on legitimate interests pursued by the Company or a third party — including profiling based solely on those legitimate interests. Where we can demonstrate compelling legitimate grounds for the processing that override your rights, freedoms, or interests, or that relate to the establishment, exercise, or defense of legal claims, we may continue such processing. With respect to direct marketing, you have the right to object at any time to the processing of your Personal Data for that purpose.

13.9 Right to Withdraw Consent You may withdraw your consent to the processing of your Personal Data at any time. Withdrawal does not affect the lawfulness of any processing carried out prior to that point. You also have the right to lodge a complaint with your supervisory authority. A complaint may be submitted to a supervisory authority established by a Member State to protect the fundamental rights of individuals in relation to the processing of Personal Data within the European Union. European Union and Member State law may limit your rights regarding your Personal Data, as detailed in this section 13.

We will provide the information requested under your rights in section 13 of this agreement within one month of receiving your request. This period may be extended by up to two months where necessary, depending on the nature and volume of requests received. We will notify you of any extension, and the reasons for it, within one month of receiving your request.

Subject to Article 13 of the law, information requested under your Article 13 rights will be provided free of charge. Where a request is unjustified or excessive — including repeated requests — we may charge a reasonable fee to cover the administrative costs of providing the information or carrying out the requested action. We may also decline to act.

If we have doubts about the identity of the person who submitted a request, we may ask them to provide reasonable means of identification.